Troubleshooting
Mac running the supported version of macOS. UI labels below are in English.
| Symptom | Try this |
|---|---|
| macOS blocks the download | Confirm the exact tag and hash. Read the alert and follow the installation guide. |
| Stash did not record a copy | Finish Stash Setup, check the pause state and exclusions, then copy a new non-sensitive item. The existing clipboard is skipped on initial capture. |
| The shortcut does not open Stash | Open from the menu bar. In Settings → Shortcuts, record an unused combination or keep using the menu bar. |
| It says the item is ready on the clipboard | Switch to your destination and use ⌘V. For direct paste, check Accessibility and a compatible focused editable field. |
| An external file cannot be opened | Check whether the original moved, was removed or is inaccessible. A file reference alone does not contain the original file. |
| No iCloud sharing setting in the development package | Public Mac downloads disable sharing. Read the signed build requirements. |
| Suggestions is unavailable | Check device, model and permissions. Use search while the model is unavailable. |
For a reproducible issue, open Settings → About and note the build number, then visit support. Use fictional examples in public reports.